Privacy Policy for Cowley Wildlife Logistics

Effective Date: 6 August 2025
Contact Email: info@cowleywildlifelogistics.co.za

Cowley Wildlife Logistics (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with us via our website, email, phone, or in person.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, business name, physical address.

  • Business Information: Type of animals to be relocated, farm details, logistics requirements.

  • Communications: Emails, messages, call logs, and any correspondence between you and our team.

  • Technical Data: IP address, browser type, device information, pages visited on our website.

2. How We Use Your Information

We use the information collected for:

  • Providing and managing our wildlife logistics and game capture services

  • Responding to enquiries or quote requests

  • Invoicing and internal record-keeping

  • Improving our website and service offerings

  • Legal or compliance obligations

  • Marketing communications (only if you opt-in)

3. How We Store and Protect Your Information

  • Your data is stored securely and is accessible only to authorised personnel.

  • We use industry-standard security measures to protect your personal information from loss, misuse, or unauthorised access.

  • We do not store sensitive payment data on our systems.

4. Sharing of Information

We do not sell your personal information. We may share your data with:

  • Logistics partners or subcontractors to fulfil a service request

  • Legal authorities if required by law

  • IT service providers who assist with our systems, under confidentiality agreements

5. Cookies & Website Analytics

Our website may use cookies to enhance user experience and collect anonymous analytics data. You can disable cookies in your browser settings if you prefer not to share this information.

6. Your Rights

You have the right to:

  • Request access to the personal information we hold about you

  • Correct or update your information

  • Request deletion of your information (unless required to retain it by law)

  • Opt-out of marketing communications at any time

To exercise any of these rights, email us at info@cowleywildlifelogistics.co.za

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of these third parties. Please review their policies before sharing any personal data.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the effective date at the top. Continued use of our services after changes indicates your acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your information is handled, please contact us at:

Cowley Wildlife Logistics
Email: info@cowleywildlifelogistics.co.za
Website: www.cowleywildlifelogistics.co.za